Experienced customer relations manager and vehicle damage assessor appointed for business expansion

27, Oct 2019

Scuff N Scratch Solutions has announced the employment of Chris Price as its new Customer Relations Manager and Vehicle Damage Assessor. The appointment forms part of the award-winning independent car repair workshops growth plans for 2019 and 2020. Chris Price will be responsible for front of house management and will play an important role in Scuff N Scratch Solutions’ progression in the insurance side of the business, as well as its plans to further strengthen its customer experience. Bringing over 15 years of experience in the automotive industry, Chris’ new position at Scuff N Scratch will oversee all vehicle damage assessing for both insurance and retail car repairs. Trained by VW and Tesla, Chris is fully accredited by Audatex, and is City and Guilds ATA approved to Level 3 in bodywork and hybrid. Chris’ previous roles have provided him with experience in both approved and non-approved, as well as for prestige vehicle repair shops in the South East of England looking after major car brands including, Bentley, Jaguar, Land Rover and Porsche. Last year, Scuff N Scratch began its expansion plan by investing in correct equipment and training to carry out insurance crash repairs. Together, Chris and owner Rob Clark, will continue the training and development of the team and enhance the overall customer experience. Scuff N Scratch Solutions is a leading specialist in accident repair services. Fully insurance approved and accredited by Audatex and RMI and NBRA approved, the experienced team take all of the hassle away from the customer by dealing with the insurance company directly. Established in 2010, the Denbigh Hall based car body shop is known for being the best local repairer in the area, gaining an exceptional reputation from local reviews on Facebook, Google and Trust Pilot. The car body shop’s friendly team of trained technicians excel in repairing vehicles to the highest standard. The team specialises in dented panel repairs, crash repairs, paintwork repairs, vandal key scratch repairs, full car resprays, custom car bodywork and commercial vehicle repairs. Offering a free no-obligation quote, Scuff N Scratch can offer the option to repair cars privately, or if the vehicle is damaged beyond cosmetic repair and requires brand new panels, the Vehicle Damage Assessor will carry out an insurance assessment which often works out to be a more cost-effective option.

Find out more by visiting: scuffnscratchsolutions.co.uk

By Heather Murphy
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